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Terms of Service

Last updated: November 12, 2026

These terms cover your use of Crew Content Club, a monthly subscription from Crew Content Club, LLC, a Florida limited liability company. By subscribing, you agree to these terms.

Plans and billing

  • Ready-to-Post: $79/month. 30 posts per month: graphics, captions, hashtags and a posting calendar.
  • Branded: $149/month. Everything in Ready-to-Post, plus your logo, company name and phone on the graphics, and posts made from your job photos and reviews.
  • Founding price: $49/month on the $79 Ready-to-Post plan only, for the first 20 customers. It lasts while that founding subscription stays active. It is lost on cancel; a later new signup is billed at the regular price then in effect. An upgrade to the $149 plan is billed at the standard $149/month rate. If a founding member later downgrades from the $149 plan back to the $79 plan, they are billed at the standard $79/month, not $49.
  • Subscriptions renew monthly until cancelled. Lemon Squeezy is the merchant of record: it processes payments, collects applicable sales tax and manages your subscription. Plan changes are prorated automatically by Lemon Squeezy.

Delivery

We email you a download link. Your first kit goes out within 24 hours of signup; after that, every kit goes out on the 1st of the month. See the FAQ for details.

Cancellation, refunds and pauses

  • Cancel anytime. You can cancel at any time in the Lemon Squeezy Customer Portal. Cancellation stops future renewals. You keep access to Crew Content Club, including any kit already paid for, through the end of your current paid period.
  • No pauses. We do not offer pauses at launch. If you need to stop, cancel in the portal; you keep access through the end of the period you already paid for.
  • First-charge refund: 7 days, only if the first kit has not been downloaded. If you are a new customer and you request a refund of your first charge within 7 days of that charge, and you have not downloaded your first kit, we will refund that first charge in full and cancel the subscription. This does not apply to later renewal charges, once the first kit has been downloaded, or after day 7. If we cannot reliably tell whether the first kit was downloaded, we honor your word during this 7-day window.
  • No partial-month refunds after that. After the first-charge window, or once the first kit has been downloaded, we do not refund a partial month. If you cancel, you keep the kit and your access through the end of the period you already paid for, and you will not be charged again.
  • Duplicate or mistaken charges are always refunded. If you are charged twice for the same period, or charged in error after a cancellation already took effect, we will refund the duplicate or mistaken charge.
  • Results. We do not refund based on results (leads, followers, calls or revenue). We do not guarantee business results.
  • Refunds are processed through Lemon Squeezy and typically return to the original payment method. Timing depends on Lemon Squeezy and your bank. To request one, see Requesting a refund.

Your content license

You keep a perpetual right to use posts you have already received, even after cancelling. You will not receive new kits after the paid period ends. That use is for your own business marketing. The files may not be resold or repackaged as a competing content product. $149 branded files are licensed to your business.

Branded plan uploads

If you send us logos, photos or reviews, you confirm that you have the right to use them and permission to post them in your marketing. You let us use them only to make your posts. Please don't send photos that show people's faces or customers' addresses.

Using the posts

You decide what to post and when. Posts are general marketing content; please review each caption and fill in your own details, offers and links before posting. Tips in the posts are general information for homeowners and point people to a professional for anything risky.

Service "as is"

We work hard to deliver every kit on time. The service is provided "as is," and we don't promise any specific business outcome.

Changes

If we change these terms, we'll update this page and the "Last updated" date.

Governing law

These terms are governed by the laws of the State of Florida.

Contact

Crew Content Club, LLC · [email protected]